Privacy policy

1. Who we are

Astra Nodes is the trading name of Astra Nodes Solutions Ltd, a software and automation company registered in Nigeria. We are responsible for the personal data described in this policy.

Astra Nodes Solutions Ltd
RC 9911715
Lagos, Nigeria
Managing director: Joseph Agbolagade
Email: hello@astranode.tech

The short version

We do not use advertising trackers on this website. We count visits only if you click Accept on the banner (see section 7). Fonts and scripts load from our own server. We only collect what you send us through the enquiry form or by email, plus basic server logs. We never sell your data.

2. When you visit the website

Our server records technical data for each request: IP address, date and time, the page requested, browser type and the page you came from. We need this to deliver the website and protect it against attacks. Legal basis: our legitimate interest in running a secure website (Art. 6(1)(f) GDPR). Logs are deleted automatically after a limited time.

3. When you use the enquiry form

We collect your name, business name, email address, phone number (optional), your website (optional), the kind of help you need, your message, your timing and budget answers, and the page you sent it from. We use this only to answer you and, if you ask, to prepare an offer. Legal basis: steps before a contract at your request (Art. 6(1)(b) GDPR) and our legitimate interest in answering enquiries (Art. 6(1)(f) GDPR).

We store your message on our own server and send a copy to a secure messaging service we use for internal alerts. You also receive one automatic confirmation email. We keep contact messages for up to 24 months, unless you become a client or ask us to delete them sooner.

4. When you email us

Your email address and message are processed by our email provider. We keep them as long as needed to handle your request and for our business records.

5. When you book a call

The "Book a call" and "Book a demo" buttons open Cal.com, an external booking service. Cal.com processes the details you enter there under its own privacy policy: cal.com/privacy. We receive your booking details so we can hold the call.

6. WhatsApp and client systems

When we build or run WhatsApp, email or other automation for a client, the client decides how their customers' data is used, and we act as their processor under a written agreement. WhatsApp messages run through the WhatsApp Business Platform from Meta, under Meta's terms. We only access message data to set up, run and support the system, and we never use it for our own marketing.

7. Settings and visitor statistics

If you switch between the light and dark theme, your choice is saved in your own browser (local storage). The same is true for your answer to the banner. These stay on your device and are not used for tracking.

Visitor statistics, only with your consent. If you click Accept on the banner, we save one random ID in your browser (local storage, similar to a cookie). While you are on the site, your browser sends our own server this ID, the page you are on, its title, the site you came from, your language, your time zone and your type of device (phone, tablet or computer). We use this to see how many people visit and which pages they read. We do not store your IP address or your name with it, we do not use it for advertising, and we do not share it. Records are deleted after 90 days. Legal basis: your consent (Art. 6(1)(a) GDPR). You can change your choice at any time with the "Cookie settings" link at the bottom of every page. If you decline, the ID is removed and the records linked to it are deleted.

8. Where your data is processed

Our web server is located in the United States and is run by our hosting provider. We work from Nigeria. Your data may therefore be processed outside the European Union. For transfers from the EU, we rely on our providers' data protection terms, including Standard Contractual Clauses where available, and on Art. 49(1)(b) GDPR where the transfer is needed to answer your request.

9. Your rights

You can ask us to show, correct, delete or limit the data we hold about you, to send it to you in a common format, or to stop using it. Write to hello@astranode.tech. We answer within one month. You can also complain to a data protection authority: in the EU usually the one in your country, in Nigeria the Nigeria Data Protection Commission (NDPC). People in the US and Canada can use the same email to ask what we hold or to have it deleted.

10. What we don't do

• No automated decisions or profiling about you.
• No selling or renting of personal data.
• No marketing emails, unless you ask for them.

11. Changes

We may update this policy. The date at the top shows the latest version.